Submit a return request

First View Our Refund Policy here
Refunds on returns will only be processed if your return is managed through one of the return options below.

Return Option 1:
When ready to make a return, click the profile icon at the top of the page, or click here

Steps to submit a return:

1.  Log in to your account:
2. In the Email field, enter your email address, and then click Continue.
3. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
4. Go back to the online store, and then enter a six-digit verification code.
5. Click the order that you want to submit the return for.
6. If your order has more than one item, then select the items that you want to return.
7. Select a return reason and add a note for the store.
8. Click Request return.

Return Option 2:
You can request a return through our contact form or by calling us directly here.

If your return request is approved and requires shipping, then you will receive an email with shipping instructions and a return shipping label. After the product is returned and received, you will get a full refund.